US - Gov Cuba - Level 2: Exercise Increased Caution

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Global Health Advisory: Do Not Travel. Avoid all international travel due to the global impact of COVID-19

Exercise increased caution in Cuba due to demonstrable and sometimes debilitating injuries to members of our diplomatic community resulting in the drawdown of embassy staff.

Numerous U.S. Embassy Havana employees suffered demonstrable and sometimes debilitating injuries during their service in Havana. Affected individuals have exhibited a range of physical symptoms including ear complaints and hearing loss, dizziness, headaches, fatigue, cognitive issues, visual problems, and difficulty sleeping. We continue to investigate how the health of our diplomats and their family members was severely and permanently damaged.

These symptoms occurred in U.S. diplomatic residences (including a long-term apartment at the Atlantic) and at Hotel Nacional and Hotel Capri in Havana.

The U.S. Embassy in Havana is operating with reduced staffing. Family members cannot accompany U.S. government employees who work in Cuba.

Read the Safety and Security section on the country information page.

If you decide to travel to Cuba:

  • Avoid Hotel Nacional and Hotel Capri.
  • If you experience any acute auditory or sensory phenomena, immediately move to another area.
  • Know where to seek medical care in Cuba.
  • Consult with a medical professional prior to traveling if you have personal health concerns or upon return if you believe you have suffered symptoms similar to those listed above.
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
  • Follow the Department of State on Facebook and Twitter.
  • Review the Crime and Safety Report for Cuba.
  • U.S. citizens who travel abroad should always have a contingency plan for emergency situations.
  • Review the Traveler’s Checklist.

Last Update: Reissued after periodic review with updates to information on injuries to diplomatic community members.

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